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Build your business on the performance and reliability of Pure IP communications
Across industries, companies of all sizes are embracing unified communications—the integrated delivery of voice, data and video—to accomplish four critical goals:
· Improve employee productivity by transforming the way people communicate
· Integrate the communication system into business processes
· Deliver communications services with superior reliability and availability
· Reduce capital and operating expenditures
ShoreTel delivers high-performance Pure IP communications
ShoreTel delivers breakthrough unified communications solutions that can help you achieve all of these goals, and more. Our market-leading Pure IP solutions redefine the traditional phone system to offer:
· Extremely high levels of scalability, reliability and availability that meet the needs of global enterprises, and small and medium businesses, alike
· Exceptional ease of installation, management and use
· Accessibility by mobile users, transferring the full productivity of their office
· environment to their mobile phones
· Lower total cost of ownership
Unbeatable reliability and value
ShoreTel’s distributed software architecture and innovative product design provide enterprise-class reliability and scalability for businesses of every size—from ten users to tens of thousands. No matter what the size of your deployment, you can expect reliability that exceeds the most stringent measure of availability commonly used today —“five 9s,” or 99.999 percent— while enjoying low cost of ownership and streamlined, centralized management.
But a communications solution is more than just architecture. ShoreTel complements its technology and design leadership with equal strengths in ease of use, customer service and support, and an exceptional commitment to customer satisfaction. Our entire business is focused on delighting customers at every step, from initial consultations, through installation and deployment, to ongoing use and system expansion. In every way, ShoreTel delivers its Pure IP solutions to meet the needs of virtually any business —including yours.
”ShoreTel has been named the Best Overall VoIP Provider for the fifth year in a row.”
Nemertes PilotHouse Awards for
Unified Communications and
Collaboration, July 2008.
End-to-end solutions for every business
IP Voice Switches: Highly reliable, intelligent ShoreGear® Voice Switches meet the communications needs of headquarters, regional and branch offices supporting both IP phones and analog devices. Reliability is further increased by adding a spare voice switch to your system. If a ShoreGear Voice Switch fails, or is isolated by a network fault, IP phones served by that switch will automatically re-associate with the spare switch, thereby ensuring continued service to telephone users. This “N+1” form of redundancy is simple, cost effective, and incredibly reliable. IP Telephones: ShoreTel offers a wide range of ergonomically designed, intuitive telephones with rich, superior sound quality. ShorePhone® IP Telephones are automatically configured when added to the network, eliminating time-consuming manual installation.
System Management: With ShoreWare® Director, your entire phone system can be centrally managed from a single browser-based interface. System Monitor: ShoreWare System Monitor ensures a high level of voice quality by continuously monitoring your network, allowing you to proactively address performance issues before they affect network reliability.
Office Anywhere: Whether they are in the office or on the road, end users can direct calls to any phone of any type, and use ShoreTel’s desktop applications as if they were sitting at their desks.
Contact Center and Converged Conferencing: ShoreWare Contact Center products offer solutions for call centers ranging from entry-level, for those requiring basic functionality, to formal contact centers requiring more in-depth, full featured options. For maximum productivity, ShoreTel® Converged Conferencing allows your organization to conduct large audio conferences and share desktop applications.
Additional Business Applications: ShoreTel offers specialized applications such as the ShoreTel Salesforce.com Call Center Adapter, Call Copy Call Recording and Contact Center Solutions, E911 Notification, ShoreTel NetSuite Integration, Legal and Professional Cost Recovery Integration and the ShoreTel Web Dialer, all of which deliver strong productivity benefits.
Purpose built for scalability and reliability
The ShoreTel UC system encompasses phones, switches, and software designed for easy deployment, rapid flexibility, and world-class IP communications.
Incorporating a switch-based hardware platform, the ShoreTel distributed architecture makes each switch and site an independent call processor that continues to operate seamlessly in the event of a wide area network (WAN) failure. Unlike other solutions, all servers can be disconnected from the ShoreGear switches and the ShoreTel phone system will continue to place and receive calls.
For maximum availability, the processors that power ShoreTel switches do not contain mechanical disk drives, eliminating the single most common point of system failure.
Financing made easy.
Because things change so rapidly in the telecommunications field, how you acquire your technology is just as important as what you acquire. It’s essential to have the flexibility to change yesterday’s contract to meet today’s needs. That’s why ShoreTel Financial Solutions offers several options: FlexGuard™, $1 Out and Fair Market Value (FMV) leases, all powered by TAMCO.
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